Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

1. What services do you provide?

We offer a wide range of services including typing and documentation, visa services, DED licensing, MOHRE & GDRFA transactions, family visa assistance, ICP services, office space and virtual offices, vehicle services, international work permits, travel insurance, and more.


2. Where are your services available?

We provide services across all Emirates of the UAE — including Sharjah, Dubai, Ajman, Abu Dhabi, Ras Al Khaimah, Umm Al Quwain, and Fujairah.


3. Are you a government agency?

No, we are a private service provider licensed to assist individuals and businesses with government-related procedures and documentation.


4. Can I apply for a UAE visa through you?

Yes, we provide full support for tourist visas, family visas, employment visas, and residency visa renewals in the UAE.


5. Do you assist with DED licensing?

Absolutely. We help clients with DED (Department of Economic Development) services, including business registration, license renewal, amendments, and trade name reservations.


6. Do you offer MOHRE and GDRFA services?

Yes, we assist with all MOHRE (Ministry of Human Resources & Emiratisation) and GDRFA (General Directorate of Residency and Foreigners Affairs) transactions, including labour contracts, work permits, and immigration services.


7. What is a Virtual Office, and can I get one from you?

A Virtual Office is a business address service that allows you to legally register your company without having a physical office. We provide virtual office solutions across all Emirates in the UAE.


8. How can I get an International Work Permit through you?

We guide and assist in processing international work permits for select countries. Requirements vary, so contact us for the latest information.


9. Do you help with airline tickets and travel insurance?

Yes, we offer budget and premium airline tickets, along with comprehensive travel insurance plans suitable for all kinds of travellers.


10. How can I get in touch with you?

You can reach us by phone, email, or by visiting our office.
📞 +971 555 803 365
📧 info@alseerajtyping.com
📍 23 Bilal Bin Rabah St – Al Nad – Hay Al Qasimiah – Sharjah, UAE
🌐 www.alseerajtyping.com


11. What are your working hours?

We are open Saturday to Saturday, from 9:00 AM to 12:00 AM (Midnight).


12. Do you support urgent or express services?

Yes, we offer express service options for urgent documentation, visa processing, and other fast-track requests depending on the service type.

13. Can I book your services online?

Yes, many of our services can be initiated online. You can use our website’s contact form or WhatsApp link to begin the process. For certain services, document submission may still be required in person.


14. What documents are required for Family Visa Services?

To apply for a Family Visa, you typically need:

  • Passport copies of sponsor and dependents
  • Emirates ID of the sponsor
  • Salary certificate or labour contract
  • Tenancy contract
  • Birth/marriage certificates (attested)
  • Passport-sized photos of dependents

Our team will guide you through the updated document checklist based on your specific case.


15. Do you offer services for setting up a new company in the UAE?

Yes, we provide company formation and licensing services, including assistance with selecting the appropriate business activity, registering trade names, preparing legal documentation, and setting up office space or virtual offices.


16. Do you offer office space rentals for startups or SMEs?

Yes. We have flexible office space solutions and virtual office setups in all Emirates, ideal for startups, freelancers, and SMEs who require a professional address without the cost of a full-time office.


17. Can I renew my Emirates ID through you?

Yes. We assist with Emirates ID applications and renewals, including documentation, biometric appointments, and follow-up until delivery.


18. Do you help with PRO and document clearance services?

Yes, our team provides PRO (Public Relations Officer) services for businesses, including handling all government paperwork, legal translation, visa processing, and document attestation.


19. Can you help with document translation and attestation?

Absolutely. We offer legal translation in Arabic/English and assist with document attestation from the UAE Ministry of Foreign Affairs and embassies for personal and business documents.


20. Do you assist with ICP services across the UAE?

Yes. We handle ICP (Federal Authority for Identity, Citizenship, Customs & Port Security) services for Sharjah, Abu Dhabi, Ajman, Ras Al Khaimah, Umm Al Quwain, and more—including entry permits, cancellations, status changes, and Golden Visa support.


21. What is your refund or cancellation policy?

Our services are customised based on your request. Cancellations may be subject to terms and conditions, depending on the service stage. For more details, please refer to our Terms of Service or speak to a representative directly.


22. How soon can I expect my service to be completed?

Completion time depends on the service type. For example:

  • Emirates ID renewal: 2–5 working days
  • Family visa processing: 5–10 working days
  • DED license issuance: 1–3 working days
    We aim to provide fast, efficient, and transparent service timelines for all customers.

23. Can you assist with services in Arabic?

Yes, our team is fluent in both Arabic and English, and we can assist you in the language you are most comfortable with.


24. Do you offer B2B services for companies?

Yes. We work with corporates and legal firms, offering services such as bulk visa processing, PRO services, document clearance, and business licensing support.


25. How can I stay updated on new services or changes in government procedures?

Follow us on our official social media channels or subscribe to our newsletter. We frequently update our clients on changes in UAE laws, visa regulations, and service procedures.


If your question is not listed here or if you need personal assistance, please don’t hesitate to contact us directly. Our friendly and knowledgeable team is always ready to help!